Diagnostic error is a common cause of medical
malpractice action. Hindsight is 20/20.
With hindsight, the medical malpractice client
and/or family will find it inconceivable that a competent clinician could have
missed the diagnosis: after all, every textbook symptom and sign was present.
Without hindsight, patients often present with an alphabet soup of complaints, anxieties, vulnerabilities, perceptions, interpretations - and the alert physician can see an alarmingly huge number of potential patterns that might be diagnoses.
The diagnostic process, particularly in complex cases, is based on probablistic
(Bayesian) reasoning. That is to say, the clinician approaches diagnosis
with a wealth of probability data - training and experience - that s/he
progressively refines by history, clinical examination and investigations to
develop the most likely diagnoses in this unique situation. There is
considerable uncertainty that is intrinsic to the process.
Without hindsight bias, such probability can be
a great deceiver. During an influenza epidemic, the likelihood is very
high that the next patient with headache, fever, and muscle aches will have
influenza, and the probability is extremely low that s/he will have meningitis
or bacterial endocarditis (when you hear hoof-beats, think horses not zebras.)
If you need early diagnosis, a ‘flu’ epidemic - when the conscientious physician
is trying to cope with a huge upsurge in demand for services and is focused on
patient education - is not the best time to contract meningitis or develop
bacterial endocarditis.
Hindsight bias: people who know that an event has occurred overestimate their ability to previously predict that event.
The term hindsight bias was coined and
formalised in 1975. Historical events and psychotherapy case histories
were the first material studied.
Some research participants were, for instance,
given information about the warring factions in the struggles between British
soldiers and Gurka tribesmen, and were asked to attribute probabilities to
various outcomes.
Their responses were compared with those of
other participants who were additionally given a supposed outcome. Those
who had been given hindsight overestimated their abilities to predict that
outcome.
In Medical Practice
Medical students, with continuous access to
patients’ diagnoses, become overconfident in their own diagnostic ability and
underestimate the difficulty in initially making those diagnoses.
Clinico-Pathological Conferences are a powerful learning tool for medical
undergraduates and postgraduates alike. Each case is summarised from
clinical presentation through detailed pathological diagnosis, including autopsy
findings. Participants are best served by being individually challenged to
publicly weight the probable diagnoses before the definitive pathological
results are disclosed.
When providing second opinions, consulting physicians are overconfident in
confirming diagnoses, and readily repeat the errors of their predecessors.
In Medical Litigation
In the context of medical malpractice litigation, hindsight bias causes a
medical expert’s mistaken belief: that, without hindsight, s/he would easily
have been able to make a diagnosis.
Mayo Clinic researchers studied a series of lung cancers that were diagnosed on
chest radiographs. In 90% of cases, there were subtle abnormalities on earlier
radiographs, that had originally been interpreted as normal.
Thus the “community standard”, against which a malpractice defendant radiologist
is judged, appears to be “missing” the early radiological signs of lung cancer.
In a seminal US action [Gehlen v. Snohomish County Public Hospital. 98-2-01320-4
(Snohomish County, Wash. 2000)], both plaintiff and defence radiologist experts
agreed that, having seen the later chest radiographs, they were able to pick out
corresponding abnormalities on radiographs taken earlier in the illness and
reported by the defendant as normal.
However, the defence experts acknowledged that the changes were subtle and they
would probably not have detected them without prior knowledge of the later
radiographs.
Having first been shown the obvious abnormalities on the later radiographs and
then the subtle changes on the earlier films, the jury rejected the concept of
hindsight bias and found for the plaintiff. They apparently could not
believe that a competent trained radiologist could not see without hindsight
what was obvious to lay jurors who had the benefit of hindsight.
Practical Implications
Colleagues of the defendant physician who has made an arguably negligent
misdiagnosis may simply accept and perpetuate the diagnostic error. assuming
perhaps that the original diagnosis was reached by thorough and careful
assessment. The apparent endorsement by conscientious colleagues does not
make the original error less negligent.
When radiologists or anatomical pathologists are asked to comment on Standard of
Care in misdiagnosis, they should be given no more - and no less - clinical
information about the case than the defendant physician was given at the time.
In particular, they should be given no information about outcome. Even so,
the experts will inevitably be biased by the hindsight knowledge that diagnostic
error has occurred.
Ideally, any specialist providing medical malpractice expert opinion on clinical
misdiagnosis should be given no more information than was available to the
defendant physician at the time of the alleged negligence. This does not
represent current medicolegal practice.
Medical malpractice jurors are instructed to consider only whether or not
actions of the defendant physician fell below acceptable Standard of Care, and
disregard whether damage ensued.
In reality, determination of negligence is influenced by the hindsight that the
patient sustained injury. The huge New York State study on prevalence of medical
malpractice concluded that severity of injury, rather than evidence of
substandard medical care, determined a finding of negligence.
Hindsight bias is alive and well and living in our health-care system and
courtrooms. Just as claimants unconsciously revise their memories to
favour Causation of symptoms following tortious injury, physicians unknowingly
incorporate hindsight into their diagnostic and medicolegal judgments.